Frequently Asked Questions

We deliver throughout the UK and London; we focus particularly on the Oxfordshire areas. We are unable to reach the North including Scotland, Isle of white and Northern Ireland.

We deliver Monday-Saturday Locally and Tuesday-Saturday Nationwide

Same day delivery

For same day delivery for local areas all orders must be reached before 2:30pm. Same day delivery recommends you to put in a specific time, if not completed our normal delivery time for local areas our morning deliveries are between 8am-12pm our afternoon delivers are between 1pm-6pm.

Next Day Delivery

All orders need to be ordered before 3pm the day before ensuring you are not missed. If ordering locally next day delivery time slot is between 8am-12pm. For Nationwide this is an uncertain time due to Uncertainty of traffic.

If we deliver to your door and you are not in we will leave a note to where it will be put in a safe place on the property or we will leave it with a trusted neighbour carefully.

We have a Pinks and Roses delivery team who are prompt with their timings and know all local and Nationwide areas ensuring your delivery slot will be filled punctually. Our delivery team will also be given your details with consent to ensure you are updated if any events have occurred to why they may be running a little late.

Pinks and Roses deliver exceptional, fresh bouquets and offer a high level of excellent customer service. The likelihood of receiving a poor bouquet or service is very low but if you are unhappy with your order please contact us via email:

If you would like to cancel your order please contact us on 07752 545 130 or email us on Please include your order number and the reason you would like this cancellation to resolve the issue as quickly as possible.

If for any reason you would like to amend your details, delivery date or you need to add a new bouquet we can happily help. Please contact us on

Please note that amended orders can only be processed 24 hours before the arranged delivery slot.

If you can't find the answer you are looking for please get in touch

Featured in

Sign up to receive our latest promotions and all the news from the Pinks team

© Copyright Pinks and Roses London Ltd 2020 | Pinks and Roses Ltd – Company number 12441076 

Search proucts